General FAQ

How Can I Place a Wholesale Order?
To place a wholesale order, please email us at info@bolli.mt with the following details:

• Project Details: A brief summary of your project and how our prints will be used.
• Company Information: Include your company name, address, and contact details.
• Print Selection: Provide the list of prints you wish to purchase, including sizes, framing preferences (framed/unframed), and frame colours.
• Deadline: Specify any deadlines or required delivery dates.
• Delivery Details: Include your shipping address and any special delivery instructions.
  

What Are BOLLI's Wholesale Terms & Conditions?

• Order Minimum: Our minimum wholesale order is €1,000. All orders require prepayment.
• International Orders: BOLLI is not responsible for import fees or duties on international orders. Please contact your country's Customs office to calculate these costs.

Orders & Shipping

Do You Ship Internationally?
Currently, we are focusing on shipping within Malta and Gozo. We are working to expand our shipping services to international customers in the near future.

Do You Accept Returns?
All items are final sale and cannot be returned or exchanged. If you receive damaged or imperfect merchandise, please contact us at info@bolli.mt immediately, and we will arrange an exchange.


The Item I Want Is Sold Out. Will It Be Restocked?
If the item is still visible on our website, it is likely to be restocked in the future. Please check back regularly or contact us for more information.

What Is the Wholesale Price?
For wholesale pricing, please contact us at info@bolli.mt. We will provide a discount code based on your order volume. Please note that the wholesale price is the minimum amount we are willing to part with our work for.

How Can I Place an Order?
You can easily place an order online. Browse our collections, select your desired stamp prints and frames, and complete your purchase securely through our checkout process.

Can I Customise My Order After It's Placed?
Customization options may be limited once an order is confirmed. However, please reach out to us at info@bolli.mt, and we will do our best to accommodate your request.

What Is the Expected Delivery Timeframe?
Due to our detailed craftsmanship and limited initial stock, please expect delivery within approximately 2 - 4 weeks. For urgent orders, contact us at info@bolli.mt. We are working to expedite our processes, and your order may arrive sooner.

Shipping Costs
Shipping is free to all locations within Malta and Gozo.

Additional Information

Wholesale Price Adjustments
The wholesale price is the absolute minimum we can offer and is subject to order size and volume.

What if I encounter issues with my order?
Our customer support team is here to assist you. For any inquiries or assistance regarding your order, reach out to us via email info@bolli.mt or submit your query using our online contact form

Prepayment Requirement
All wholesale orders require prepayment before processing.

Damaged Items
Please report any damaged or imperfect items within 7 days of receipt to arrange an exchange.

Other FAQs

Can I request custom prints of specific stamps?
We do not provide custom prints at the moment. However, we value customer feedback. If you have a particular stamp you'd like to see in our collection, please contact us via email or social media. We're always open to suggestions and aim to satisfy our customers' preferences.